Privacy Policy
This Privacy Policy ("Policy") explains how Chaminda Tennakoon Limited ( "we," "us," or "our") collects, protects, and uses personally identifiable information ("Personal Information") that you ("User," "you," or "your") may provide, as well as through any related products or services (collectively, the "Website" or "Services").
This Policy also outlines your choices regarding the use of your Personal Information and details how you can access and update this information. Please note that this Policy does not apply to the practices of companies we do not own or control, nor to individuals we do not employ or manage.
Automatic collection of information
When you visit our Website, our servers automatically collect information that your browser transmits. This data may include details such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before arriving at our Website, the pages you visit on our Website, the time spent on those pages, search queries made on our Website, as well as access times, dates, and other relevant statistics.
The information collected automatically is used solely for identifying potential cases of misuse and for compiling statistical data on Website usage. This data is not aggregated or analyzed in a manner that would personally identify any individual user of the system.
Collection of personal information
You can visit the Website without disclosing your identity or providing any information that could personally identify you. However, if you wish to access certain features of the Website, you may be asked to provide specific Personal Information, such as your name and email address. We collect and store any information you knowingly provide when you create an account, make a purchase, or complete online forms on the Website. When required, the information you provide may include, but is not limited to, the following:
Personal details such as name, country of residence, etc.
Contact information such as email address, address, etc.
Account details such as user name, unique user ID, password, etc.
Any other materials you willingly submit to us, such as articles, images, feedback, etc.
You have the option to withhold your Personal Information; however, this may limit your ability to use certain features of the Website. If you are unsure about which information is required, you are encouraged to contact us for clarification.
Managing personal information
You may delete certain Personal Information we hold about you. The scope of deletable Personal Information may change as the Website or Services evolve. Please note that when you delete your Personal Information, we may retain a copy of the original data in our records as required to fulfill our obligations to affiliates and partners, and for the purposes outlined in this Privacy Policy.
Storing personal information
We will retain and use your Personal Information for as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. Even after you update or delete your Personal Information, we may continue to use aggregated data derived from it, provided it no longer identifies you personally. Once the retention period expires, your Personal Information will be deleted. Please note that after this period, rights such as access, erasure, rectification, and data portability cannot be enforced.
Use and processing of collected information
To provide our Website and Services to you, or to comply with legal obligations, we may need to collect and use certain Personal Information. If you choose not to provide the requested information, we may be unable to offer the products or services you have requested. While much of the information we collect comes directly from you via our Website, we may also gather Personal Information from other sources. The information we collect may be used for the following purposes:
Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Improve products and services
Send administrative information
Send marketing and promotional materials
Respond to inquiries and offer support
Request user feedback
Improve user experience
Post customer testimonials
Deliver targeted advertising
Administer prize draws and competitions
Run and operate our Website and Services
The processing of your Personal Information depends on how you interact with our Website, your location, and if one of the following applies: (i) You have given consent for specific purposes (except where California Consumer Privacy Act or European data protection laws apply); (ii) The information is necessary for performing a contract or pre-contractual obligations; (iii) Compliance with a legal obligation; (iv) Public interest or official authority tasks; (v) Legitimate interests pursued by us or a third party.
In some cases, we may process your data until you opt out, without relying on consent. We are happy to clarify the legal basis for processing and whether providing Personal Information is a statutory, contractual, or necessary requirement for entering into a contract.
Information transfer and storage
Depending on your location, your data may be transferred and stored in a country other than your own. You have the right to know the legal basis for any transfer of information outside the European Union or to international organizations governed by public international law, such as the UN, as well as the security measures we take to protect your data. For more information on such transfers, please refer to the relevant sections of this document or contact us using the details provided.
The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise user rights can be directed to the owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the owner as early as possible.
California privacy rights
In addition to the rights as explained in this Privacy Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we share, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.
Billing and payments
We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors' use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Privacy Policy. We suggest that you review their respective privacy policies.
Privacy of children
We recognize the need to provide further privacy protection with respect to personal Information we may collect from children and take many special precautions to protect the privacy of children. We do not require any personal Information from them at any time. We encourage children to consult with their parents before submitting any information to any Website. We believe parents should be involved in the online activities of their children and suggest that parents do their best to provide their children with a safe and friendly online environment.
Newsletters
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.
Cookies
The Website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services. To learn more about cookies and how to manage them, visit internetcookies.org
Do not track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a result, this Website is not yet set up to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.
Links to other websites
Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that,
(i) there are security and privacy limitations of the Internet which are beyond our control.
(ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed.
(iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.
Data breach
In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email, get in touch with you over the phone.
Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Changes and amendments
We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will post a notification on the main page of our Website. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.
Acceptance of this policy
You acknowledge that you have read this policy and agree to all its terms and conditions. By using the Website or its services, you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to use or access the Website and its services.
Contacting us
If you would like to contact us to understand more about this policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or send an email to [email protected].
This document was last updated on September 21, 2024.
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